PTL Live Chat Web Software
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PTL LIVE CHAT / Online Support

With our LIVE Online Support Software potential customers visiting your website can instantly interact LIVE with your company's Customer Service or Sales Department with the click of a button and without picking up the phone.

This online, friendly interaction is the new wave of customer service! With this software, web visitors can get their questions answered by interacting with your Customer Service or Sales Support Repů.In Real Time!

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How PTL Live Chat can help you:

  • PTL (PierTech Live Chat Software via the Web) offers your website visitors a higher level of customer satisfaction.
  • PTL Software makes your company stand out from the competition and offers cutting-edge customer support.
  • Giving your customers the option of chatting online with your Sales Operator (through your website) gives you a 3 times better chance to receive an order over a company that does not offer our PTL Live-Chat software.
  • Orders generated from our PTL Live-Chat Software average 35% higher than "non-chatter" sales.
  • Your website visitors get their questions answered in seconds.
  • Track website interactions and review all conversations.
  • Live, real-time, online support saves money by eliminating 800 (toll-free) calls & emails.
  • PTL Software is a completely hosted solution. PGI will host and support your Administrative Page that saves all chats and conversations between you and your customer. No need to purchase server space.
  • Never miss a customer chatting through your website because our PTL Live-Chat Software works on Operators’ PC’s, MAC’s, and now, on all Mobile Devices.

PTL Knowledge Base

Made for internal company use, you can subscribe to our Knowledge base software in order to store articles, procedures, policies, and any other documents to be easily accessible for all your customer service and/or sales support personnel.

Affiliate Program

As an affiliate, your company can resell our software products and you will receive all the tools and training needed to assist you in growing your business!

Call us at 610-522-2032 or use our live support to find out more.


"Every interaction is a sales opportunity"
Richard FairBank,
CEO & Chariman
Capital One

Testimonials

"I am pleased to take the time to report that Amanda from your online tech support was very helpful, more helpful than my assigned inside sales rep.

After being frustrated dealing with my sales rep, I went online to find you have IMMEDIATE online tech support. Amanda responded and resolved one of my issues within 3 minutes and I was obviously impressed enough to write this letter.

Kudos to you for using technology to improve your customer service."
Brent T., Consumer
"PierTech Live Online Support really works well with our business and makes us stand out from our competitors!

We love presenting this to new customers; it makes us more innovative and service-oriented, which is one of our company goals!"
Marie W., Customer Service Manager, BeneServ Corporate Benefit Services
"Within the first two days of using PierTech Live Online Support, we received a $4,700 order from a new customer. It started with a simple chat about one of our products, then turned into a extremely large sale considering our average order-size is $550.00!"
Marty E., Sales Manager
Strybuc Industries
"My favorite feature in PierTech Live is not only the live chat service-offering, but the Knowledge Base software. I can store all types of information in there, and when a customer calls and I need answers, I just search my Knowledge Base for the answer; from anywhere in or outside the office!"
Karen C., Sales Support,
PPP Manufacturing Company
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